The Social Club
Our Membership Values
To make The Social Club a safe and welcoming place, we ask all our members, their guests and our teams to follow our standards of behavior. They are:
Kindness and Respect
The Social Club celebrates diversity. We do not judge on gender, race, religion, political views, sexuality or physicality. We expect our members and guests to do the same and consider the impact individual views and beliefs may have on others.
Positive Interaction
In our clubhouse, respect is fundamental. We have a collective responsibility to ensure that racist, sexist, homophobic or any form of abusive language is not tolerated.
Decent Behavior
A shared understanding of behavior is essential to creating a safe and welcoming time at the clubhouse. Having fun is always encouraged; being over-familiar or inappropriate is not. If you or your guests are found abusing alcohol or drugs in our clubhouse, or behaving in a way that upsets other members, action will be taken.
Share With Us
We’re inspired by the diversity of our members; it helps us build a better The Social Club . If you have a negative experience, we ask that you let us know immediately, so we can take appropriate action. Speak to the manager on duty, anyone on the membership team.
Clubhouse Rules
Our clubhouse rules require adherence to accepted standards of conduct to safeguard the use and enjoyment of The Social Club by our members and their guests.
1. The Clubhouse
Each member contracts with the The Social Club company that looks after their local clubhouse (being the clubhouse closest to the member’s designated address).The Social Club reserves the right in its absolute discretion to change the The Social Club company with whom a member contracts from time to time. The Social Club will inform each member of the name of the The Social Club company with whom they contract by email when we confirm your membership approval and/or renewal, and also when we change your contracting The Social Club company at any time. In these clubhouse rules, we will refer to that company as ‘The Social Club ’.
The Social Club reserves the right to charge members a clubhouse introduction fee upon joining, an annual subscription fee, and admission to clubhouse premises from time to time. The right to amend or waive any such fees or subscriptions from time to time shall be at The Social Club ’s sole discretion.
2. The Social Club Trademark Rights
Members and their guests shall not use the names, logos, colors, trademarks, service marks, photographs, trade dress, or other identifying features of The Social Club and its affiliates (the ‘The Social Club Marks’) without obtaining the specific prior written approval of The Social Club as to the specific use.
You hereby expressly recognise that The Social Club Marks are the valid, unique and exclusive property of The Social Club , its parent, affiliates and/or subsidiaries. Members and their guests may not produce, use or create, or authorize others to produce, use or create the The Social Club Marks for any purpose whatsoever, including, but not limited to, in any communications, marketing, advertising or other promotional materials (including, but not limited to, brochures, flyers, invitations and email messages) that utilie the The Social Club Marks without The Social Club ’s prior written consent.
MEMBERSHIP
1. Your Membership Application
By completing and purchasing your membership through the The Social Club website, you agree to be bound by these clubhouse rules. The Membership Committee meets quarterly and makes the final decision on who shall become a member of The Social Club . You are free to withdraw your application at any time. Should you wish to do so, please contact our membership team at hello@thesocialclub.com.
2. Proposing New Members
Members are welcome to propose new applicants to join a clubhouse. Please email use at hello@thesocialclub.com for any new member requests.
3. Membership Renewal
Membership is for a minimum period of three months and renewable thereafter on a quarterly. Membership renewals are automatic, but may be reviewed by our Membership Behaviour Committee on an annual basis. Their decision is final and without appeal.
4. Membership Database
It is important for us to have your current details, plus a photograph of you in our membership database. By becoming a member of The Social Club , you agree that we can hold your personal details and a photograph to use in connection with your membership. If your contact or payment details change, please let us at hello@thesocialclub.com.
5. Membership Payment
Upon approval or renewal of your membership, your membership fees become payable immediately. By providing us with your payment details, you accept and agree to being charged with membership fees in the form requested by The Social Club upon your application being approved or renewed. It is within our discretion to amend our membership fees at any time, and we will notify you in advance if there are to be any changes to the amount, date or frequency of the payment of your membership fees.
Failure to pay the quarterly subscription (or any installment) within one month of the due date will result in the member not being admitted to the clubhouse and the membership being terminated. We ask that members provide us 2 weeks notice for membership cancellation. If you choose to cancel your membership we ask that you re-apply through our website to restart your subscription. Previous members do get priority review, but acceptance is never guaranteed due to capacity restrictions.
6. Resignation of Your Membership
If you have selected quarterly, bi-yearly or annual payment and choose to resign your membership (or your membership is canceled part way through the year), you will still need to pay your full membership fee for the remainder of the membership term you selected. Refunds will be at the discretion of The Social Club .
7. Membership Entry
You must present your name and have an active profile registered on thesocialclub.com with us at reception to gain entry to any The Social Club . Members should also expect to be asked to present their name when they sit down to eat or drink, or if they open a bar tab. Where any member allows their name to be used by a non-member, such non-member shall be denied access to or removed from the clubhouse, and the member whose name was used may face suspension or termination of their own membership.
8. Rights and Privileges of Membership
A member shall be entitled to all the rights and privileges of the clubhouse granted to a person in their capacity as a member and shall be bound by these rules, but shall have no proprietary rights in any of the premises or in respect of property of the clubhouse.
USING THE CLUBHOUSE
1. Guests
Members are permitted to bring up to five guests with them to the clubhouse at any one time, although please be aware that during very busy times we may have to restrict member/guest access to certain areas of the clubhouse. A member’s guests may not enter the clubhouse without that member being present and will be asked to wait for their member in our outdoor seating area. Members are responsible for ensuring that their guests follow all clubhouse rules and policies, even when the member is not in the company of their guests, and a member may face suspension or termination of their membership if their guests violate such rules or policies. Our guest policy is subject to change at any time.
2. Children
The clubhouse is designed for adults, but aim to be child-friendly. Please be considerate of other members when you bring children, who count as part of your guest allowance, and ask each clubhouse about its rules regarding children as they vary. Please remember that your children are your responsibility at all times when present in the clubhouse, and ensure they are not left unattended at any time. Some clubhouse require that children become a member of that clubhouse in order to gain entry or access certain facilities. For more information, please see our FAQs.
3. Animals
No animals are allowed in the clubhouse, except for legally recognized service animals. For more information, please see the clubhouse FAQs.
4. Bills
All bills must be settled in full before leaving the clubhouse; there is no option for members to pay at a later date. Members are also responsible for their guests’ bills. If a member’s bill or their guests’ bill is not paid, the member may face suspension of their membership. Any open tabs are subject to a 20% tip.
5. Respecting Privacy
In view of the fact that our clubhouse are private places away from the media, members and their guests should be mindful of approaching people who may deem it as unwanted attention and may not wish to be disturbed. Doing so may lead to suspension or termination of membership.
6. Mobile Phones and Laptops
To maintain the relaxed atmosphere within the clubhouse, members may only take or make phone calls in our lobby and pergola area.
7. Audio and video content
All audio and video content, internet-based calls and meetings must only be played through headphones and should not be audible to any other members or guests present. Internet-based calls can only be made and taken in designated phone call areas within the clubhouse.
8. Food and drinks
Any external food or drink, aside from water, is not allowed to be brought into or consumed in the clubhouse. This includes items such as packed lunches, snacks or alcoholic drinks.
9. Smoking
No smoking or vaping of any kind is allowed inside the clubhouse at any time. The Social Club reserves the right to prohibit or limit smoking in any external area of the clubhouse premises at any time at its sole and absolute discretion.
The Social Club reserves the right to designate certain outside areas of the clubhouse premises as smoking areas and to change the location of such areas at any time. However, all members and their guests are requested to respect the wishes of other members and their guests with respect to smoking, and to refrain from smoking when requested to do so.
10. Private hire and clubhouse maintenance
The Social Club may at times, with or without notice, close all or part of a clubhouse to members and their guests for private events or for necessary maintenance, repair or redecoration work. We will seek to ensure that any such area, facility or service is reinstated as soon as practicable. The Social Club reserves the right to compensate members for any closures through any method that they see fit.
Where we close part of a clubhouse for private events, please refrain from communicating any information about the event to third parties via any medium.
11. Post
In exceptional cases, members may send personal post and packages to the clubhouse. This facility is only available to members if they have made arrangements in advance with the clubhouse, and the General Manager has agreed to accept post and packages on their behalf. All post sent to the clubhouse is sent entirely at the member’s risk and The Social Club shall not be liable for any loss, damage or destruction to any post or package. If post is not collected within a reasonable amount of time, The Social Club may dispose of it or return to sender as it sees fit. If any customs, duties or handling charges are due, the member agrees all such costs will be borne by them.
12. Entering and leaving the clubhouse
All members and their guests are asked to respect our nearby residents by being quiet when entering or leaving the clubhouse premises, or while in the surrounding area. Please also be respectful when driving to or from clubhouse premises.
13. Constitution
The clubhouse is constituted to encourage non-political, social and recreational activities.
BEHAVIOR
1. Drugs, substances and items
No member or guest shall purchase, use, ingest, possess, sell or otherwise distribute illegal drugs or other substances, or attempt to do any of the same with any member or guest. No member or guest shall ask any The Social Club staff for illegal drugs or other substances while on clubhouse premises, or in the immediate vicinity thereof. No member or guest shall occupy a closed bathroom stall with anyone else. If any of the actions above prove true, the relevant member and/or guest will be removed from the clubhouse and the membership in question will be terminated.
No member or guest shall purchase, sell, use or possess any object that is illegal or offensive while on clubhouse premises or in the immediate vicinity thereof. If any such objects are found, the item will be confiscated, the relevant member and/or guest will be removed from the clubhouse, the membership in question will be terminated and, depending on the circumstances, we may have to call the police or relevant authorities.
Firearms (and weapons)
In the interest of the safety of our members, guests, and employees, The Social Club restricts members and guests from bringing firearms (or weapons) to The Social Club properties – even in communities where it is permitted by law.
2. Disclosing member and guest identity
Each clubhouse operates a strict non-disclosure policy of sharing details of any other member, guest, private hire or member event in the public domain. This includes press and all social media platforms including Facebook, Twitter, Instagram, TikTok and personal blogs. Members will be held accountable if they or their guests are found breaking this policy.
3. Disciplinary procedure
Conduct by a member or guest that is prejudicial to the reputation and character of The Social Club may result in suspension or expulsion of such member or guest. Such conduct may include inappropriate, violent or abusive behavior, or the communication of information concerning the clubhouse affairs, members or their guests in the clubhouse to the media. An expelled member may not return to any clubhouse as a guest. A refund of the expelled member’s subscription will be at the discretion of The Social Club . Any member or members who wilfully remove, damage or destroy any property belonging to the clubhouse, or to members or guests on the premises of the clubhouse, will be liable to expulsion and/or suspension or termination of their membership.
Every member binds themselves to abide by the rules, bylaws and regulations of The Social Club at all times upon acceptance as a member. If The Social Club considers that any member’s (or their guests) conduct either inside or outside of the clubhouse premises is, at its absolute discretion, contrary to the interests of The Social Club , The Social Club may with immediate effect expel the member or guest from the clubhouse premises, and/or suspend or terminate that member’s membership without having to give any reason to such member or guest.
If a member is placed on suspension for any reason, The Social Club reserves the right, in its absolute discretion, to charge and collect such member’s membership dues and fees during such period of suspension, should they so arise.
4. Membership Behavior Committee
Membership review
Members who don’t follow these values and standards of behavior risk their membership being reviewed by the Membership Behavior Committee. This could result in your membership being suspended or revoked. Members are also responsible for ensuring that their guests follow these same rules, and if these are violated the same repercussions will apply to the member.
The process for this is as follows:
An incident involving a member or their guest(s) either happens at a The Social Club premises, an offsite event, or in circumstances that may affect our members.
The membership team reviews the incident and sources witness statements.
The membership of the member(s) involved is paused while this investigation is happening.
Once all the facts have been reviewed, the Membership Behavior Committee decides on a final decision.
This decision is communicated to the member(s) and they are either given a caution, or their membership is suspended or terminated.
In the event of any dispute arising as to the meaning or interpretation of these rules, the matter shall be referred to the Membership Behavior Committee who will decide on the status of a member's future use of the clubhouse. This decision is final and without appeal. These rules shall be governed and construed in accordance with English law and each member agrees to submit to the exclusive jurisdiction of the courts of England.
5. Amendments to the clubhouse rules
From time to time, The Social Club may, in its sole and absolute discretion, amend our clubhouse rules in the best interest of our members, guests and/or employees. Please be aware that such amended clubhouse rules shall apply to you at all times.
Please check https://www.Social Clubclubhouse.com/terms-and-policies for the latest version of our clubhouse rules.
PRIVACY AND DATA
1. Your personal information
We will use the personal information you provide us in connection with your membership in accordance with our Privacy Policy.
2. Confidentiality
The Social Club management and all staff members are required to adhere to the strictest confidentiality standards, and pledge to maintain all records and personal information concerning the members and their guests in the strictest confidence.
3. Clubhouse events
While you are a member or a guest at our clubhouse, we may ask you to give your views of, and experiences at, The Social Club . We may also film, video or photograph our member events and activities at our clubhouse for use in our membership programmes, as well as advertising, promotions, public relations, and other commercial/business purposes. If you take part in these interviews or events, you agree to us using your name, image and limited other information. You also consent to us publishing any materials produced by, or for, us for any purpose without your further consent, and you waive your right to receive any payment from us in connection with such publication. When we host events in the clubhouse that we are recording, we will endeavor to display signs to make this clear to members and guests.
SAFETY AND SECURITY
1. Accidents and injuries
We want all our members and guests to relax and enjoy the activities and facilities available at our clubhouse safely. Members and their guests agree to observe the clubhouse rules and any signs published or displayed at our clubhouse at any time; to take reasonable precautions when traveling around the grounds or using the facilities at the clubhouse.
If a member or guest has an accident or suffers any injury at, or in the vicinity of, the clubhouse, please report this as soon as possible to a member of staff and, in any event, within 24 hours of the incident. As well as making our members’ and guests’ wellbeing a priority, this information is needed in order to help us comply with our health and safety obligations and for insurance purposes.
2. Liability of The Social Club
All items brought into and/or left in the clubhouse are entirely at the risk of the member or their guests. The Social Club , its servants and/or agents shall not be liable to any member or guest for any loss, damage or injury suffered by them or their property howsoever caused, save in respect of death or personal injury to a member or guest to the extent caused by the gross negligence of The Social Club , its servants and/or agents. This is not intended to affect any mandatory rights a member or guest may have under local law that we cannot legally restrict or exclude.
3. CCTV
Members and their guests should be aware that for safety reasons, we use CCTV across all of our clubhouse. We do not provide CCTV footage, except pursuant to a police request as part of an active investigation, or as required by subpoena or law.
4. Parking
No customer parking is permitted in our clubhouse parking lot except for use of our Handicap spot. Please reference our parking map here. The Social Club is not responsible for members' cars.
5. Club Resources
Please adhere to our clubhouse policies by treating club resources, equipment, and facilities with care and respect. If you come across any damage, loss, or require repairs, kindly report it to the club management. Your cooperation helps us maintain a welcoming and enjoyable environment for all members.
CONTACTING US
Should you have any questions regarding your membership and/or our clubhouse rules, please contact us at hello@thesocialclub.com